Certificate I in Retail Operations (New)

SIRXCLM001A - Organise and Maintain Work Areas
SIRXCOM001A - Communicate In The Workplace
SIRXICT001A - Operate Retail Technology
SIRXIND001A - Work Effectively In A Retail Environment
SIRXOHS001A - Apply Safe Working Practices

Certificate II and III in Retail Operations (New) (Under Construction)

SIRRFSA001A - Apply Retail Food Safety Practices
SIRRMER003A - Prepare and Display Fast-Food Items
SIRRRPK003A - Advise on Fast-Food Products
SIRXADM002A - Coordinate Retail Office
SIRXCCS001A - Apply Point-Of-Sale Handling Procedures
SIRXCCS002A - Interact with Customers
SIRXCCS003A - Coordinate Interaction with Customers
SIRXFIN001A - Balance Point-Of-Sale Terminal
SIRXINV001A - Perform Stock Control Procedures
SIRXINV002A - Maintain and Order Stock
SIRXMER005A - Create a Display
SIRXMPR001A - Profile a Retail Market
SIRXOHS002A - Maintain Store Safety
SIRXRSK001A - Minimise Theft
SIRXRSK002A - Maintain Store Security
SIRXSLS001A - Sell Products and Services
SIRXSLS004A - Build Relationships with Customers

Certificate I in Retail Operations (Old)

Introduction to Retail Job Specifications
WRRCS1B Communicate in the Workplace
WRRER1B Work Effectively in a Retail Environment
WRRLP1B Apply Safe Working Practices
WRRM2B Perform Routine Housekeeping Duties
WRRCA1B Operate Retail Equipment

Certificate II in Retail Operations

WRRLP2B Minimise Theft
WRRCS2B Apply Point of Sale Techniques
WRRCS3B Interact with Customers
WRRI1B Perform Stock Control Procedures
WRRF1B Balance a Register/Terminal
WRRM1B Merchandise Products
WRRS1B Sell Products and Services
WRRS2B Advise on Products and Services
WRRCA2B Apply Retail Office Procedures
WRRF2B Perform Retail Finance Duties
WRRLP6C Apply Retail Food Safety Practices
WRRFS1B Advise on Food Products and Services
WRRM1B Merchandise Fresh Food Products

Certificate III in Retail Operations

WRRS4B Build Relationships with Customers (Advanced Selling)
WRR07A Profile a Retail market
WRRLP5B Apply Store Security Systems and Procedures
WRRI5A Maintain and Order Stock
WRRM5A Monitor in-store Visual Merchandising Display
WRRCA4B Coordinate Retail Office
WRRM3B Coordinate Housekeeping
WRRLP3B/WRRLP4B Maintain Store Safety and Security
WRRFS4B to WRRSS18B Recommend Products and Services
BSBMKG402A Analyse Consumer Behavior (Elective)

Certificate III in Retail Supervision

WRRER2B Coordinate Work Teams
WRRLP3B/WRRLP4B Maintain Store safety and Security
WRCS4B Coordinate Interaction with Customers
WRRER3B Maintain Employee Relations
WRRS3B Coordinate Sales Performance
WRRCA4B Coordinate Retail Office
WRR15A Maintain and Order Stock
BSZ404A Train Small Groups
BSZ401A, BSZ402A, and BSZ403A Plan, Conduct and Review Assessment
BSBCMN412A Promote Innovation and Change (Elective)

Certificate IV in Retail Management

BSZ401A, BSZ402A, BSZ403A, and BSZ404A Plan, Conduct and Review Assessment and Train Small Groups
WRRCA4B Coordinate Retail Office
BSBMKG501A Evaluate Marketing Opp/BSBMKG502A Establish & Adjust Marketing Mix (Electives)
WRRO3B Provide a Safe Working Environment
WRRPL1B Manage Financial Resources
WRRF4B Prepare Payroll
WRRO2B Manage Sales and Service Delivery
WRRPM3B Lead and Manage People
WRRPM2B Recruit and Select Personnel
WRRPM1B Administer Human Resources Policy
WRRO1B Manage Merchandise and Store Presentation
WRRCS4B Coordinate Interaction with Customers

Diploma in Retail Management

STUDENTS WHO HAVE COMPLETED THE TRAINING FOR ANY OF THE FOLLOWING UNITS IN THE CERTIFICATE IV IN RETAIL MANAGEMENT WILL NOT BE REQUIRED TO REDO TRAINING.

WRR01B Manage Merchandise and Store Presentation
WRR02B Manage Sales and Service Delivery
WRRF4B Prepare Payroll
WRR03B Provide a Safe Working Environment
WRRPM1B Administer Human Resources Policy
WRRPM3B Lead and Manage People
WRRPL1B Manage Financial Resources
WRRPM2B Recruit and Select Personnel

TRAINING ACTIVITIES FOR THE FOLLOWING UNITS ARE ALSO CONTAINED IN OUR E-LEARNING SITES. THESE UNITS FORM PART OF THE DIPLOMA OF RETAIL MANAGEMENT.

WRRI4B Buy Merchandise
WRR06B Manage Store Facilities
WRRPL2B Analyse and Communicate Information
WRRPL2B Set Strategic Plans
WRRPL3B Initiate and Implement Change
BSX154L604 Manage Cost and BSX154L608 Manage Risk (Electives). These 2 units must be completed together.
BSBMKG604A Develop and Manage Direct Marketing Campaigns (Elective)
BSBMKG605A Evaluate International Marketing Opportunities (Elective)
BSBMKG606A Manage International Marketing Programs (Elective)

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